Terms of Service

Welcome to Pelaro Citadel. By accessing https://pelarocitadel.shop or placing an order through our online store, you agree to be bound by these Terms of Service and our published store policies.

1. Storefront Operator & Scope

This website is operated by Pelaro Citadel, located at Shop No 24, J.D.A. Market, Nursery Cir, Nemi Nagar Extension, Block A, Vaishali Nagar, Jaipur, Rajasthan 302021, India. Throughout the site, the terms "we," "us," and "our" refer to Pelaro Citadel.

2. Product Descriptions, Pricing & Availability

• All products listed in our catalog (Stamping & Embossing, Metal Stamping Kits, Embossers & Machines, Craft Punches, Embossing Ink & Pads) are brand new and sold in INR (₹).
• We make every effort to display accurate product specifications, dimensions, imagery, and stock availability. In the rare event of a cataloging or pricing error, we reserve the right to cancel any affected unshipped order and issue an immediate 100% refund.

3. Orders, Shipping & Returns Incorporation

Every purchase is governed by our published Shipping Policy (handling time 1–2 business days, transit 3–8 business days, free shipping over ₹999, ₹49 flat rate under ₹999) and our Return & Refund Policy (10-day return window, 5–7 business days refund processing).

4. Intellectual Property & Acceptable Use

All layout designs, graphics, compiled catalog copy, and storefront code on pelarocitadel.shop are the property of Pelaro Citadel or its content suppliers. You may not use automated scrapers, bots, or fraudulent payment instruments on this site.

5. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable law, Pelaro Citadel's liability for any claim arising out of a product purchase shall not exceed the purchase price paid for that item. These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Rajasthan, India.